Return & Refund Policy – Home and Kitchen Utility Products

We aim to provide high-quality home and kitchen utility products. If you are not fully satisfied with your purchase, please review the policy below.

1. Eligibility for Returns

• Returns are accepted within 7 days from the date of delivery.
• The product must be unused, undamaged, and in its original packaging with all accessories, labels, and invoices intact.
• Items showing signs of use, wear, or tampering will not be eligible for return.

2. Non-Returnable Items

• Products that are used, installed, or altered.
• Items damaged due to misuse, improper handling, or negligence.
• Perishable goods or items with hygiene concerns once opened (if applicable).

3. Damaged or Defective Products

• If you receive a damaged, defective, or incorrect item, you must report it within 48 hours of delivery.
• Clear images or videos of the issue may be required for verification.

4. Return Process

• To initiate a return, contact customer support at: 1@gmail.com
• Provide your order details, reason for return, and supporting images (if required).
• Once approved, instructions for return pickup or shipping will be shared.

5. Refund Policy

• Refunds will be processed after the returned item is received and inspected.
• Approved refunds will be credited to the original payment method within 5–10 business days.
• In case of Cash on Delivery (COD) orders, bank details may be requested for refund processing.

6. Replacement Option

• If preferred, a replacement may be offered instead of a refund, subject to product availability.

7. Shipping Charges

• Return shipping charges may apply unless the return is due to a defective or incorrect product.
• Original shipping charges (if any) are non-refundable.

8. Cancellation Policy

• Orders can be canceled before dispatch. Once shipped, cancellation is not possible and the return policy will apply.

For any questions or assistance, please contact customer support at 1@gmail.com.